How Does SMART Reputation Work?
This is an area for testimonials from your happy customers. They can submit not only written testimonials, but video, as well. They aren’t limited to only rating the dealership, but individual associates, too. This feature will also save you money not having to use vendors such as Dealer Rater.
How Does SMART Reputation Get You More Leads?
It’s uncommon to find someone who hasn’t read reviews, be it for a restaurant, movie, or car. Since they are researching their cars, they are researching you as well. A customer is more likely to buy from a dealership that shows testimonials from its clients as opposed to a dealership that has no reviews. Clients don’t know what they’re walking into without reviews. Start them off with something good, and then they’ll continue to come back in the future.
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